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Frequently Asked Questions
FAQ's
About ivee
How does ivee work?
How is ivee different than traditional care?
Can I replace my Primary Care Provider with ivee?
Who will be administering my care?
Do I have to be enrolled in an ivee Care Membership in order to receive services?
Where can I receive ivee services?
I don’t know what services are best for me. Where should I begin?
Memberships
Why should I become an ivee Member?
What do I access when I enroll in a Care Membership?
I’m not sure what Care Membership is best for me. Can the ivee team help?
I have a chronic condition. Is this right for me?
What conditions and symptoms can ivee help support?
What goals can ivee Care Memberships help me achieve?
What conditions and symptoms can ivee’s Care Memberships help support?
How is my plan tailored to my specific goals and needs?
Where are Care Memberships currently available?
What is a Health Coach?
How do I meet with my Health Coach and Provider?
How do I schedule my appointments?
How is my supplement regimen determined and prescribed?
How do I enroll in an ivee Care Membership?
Is there a minimum commitment for the ivee Care Membership?
Can I use this service for medical emergencies?
Is there an opportunity to meet my Provider and/or Health Coach in-person?
What if I need to switch my Care Membership choice?
IV Therapy
When should I get IV Therapy?
How does IV Therapy work?
How long does IV Therapy take?
What's in your IV Therapy offerings?
Are there any side effects of IV Therapy?
Who can receive IV Therapy?
How quickly will I feel the effects?
Does IV Therapy hurt?
What is the difference between vitamin IV Therapy and oral vitamins?
Is IV Therapy safe?
What activities can I do while receiving IV Therapy?
How often can I get IV Therapy?
Can you service parties of 5 or more?
How long will it take for a Registered Nurse to reach me?
Can a Nurse meet me anywhere?
Urgent Care
What conditions do you treat during Urgent Care Home Visits?
Do you test and treat for COVID-19?
Do you offer monoclonal antibody (Mab) infusions to treat COVID-19?
Do you treat Monkeypox?
Do you offer vaccinations?
What if I need a follow-up appointment after my initial Urgent Care Home Visit?
What if I need antibiotics?
What is important information to tell my Provider?
What if I need bloodwork?
What if I need IV fluids?
What conditions are NOT appropriate for an Urgent Care Home Visit?
Do you treat children?
Do you offer physicals?
Can more than one person in a household be seen if all members are sick?
Do I need to be an ivee member to receive Urgent Care services?
Is Blood Testing offered during an Urgent Care Home Visit?
Can I have an IV therapy scheduled at the same time as my Urgent Care Home Visit?
Do you offer same-day Urgent Care Home Visits?
Are there any additional costs associated with my Urgent Care Home Visit?
Diagnostic Testing
Do you offer COVID-19 PCR tests?
Do you test and treat sexually transmitted infections (STIs)?
What in-home tests do you offer?
Which lab are tests processed through?
How long does it take to get test results?
Are there any additional costs associated with my Diagnostic Testing appointment?
Payment
Can I leave a tip for my Registered Nurse?
How much do ivee Memberships cost?
Can I cancel my Membership?
Will my Membership automatically renew?
How much do IV Therapy services cost?
Are there any additional fees for in-home appointments?
Will I be charged a fee if I cancel my IV Therapy appointment?
I have a promo code. What can I use it towards?
Do you accept insurance?
Do you accept FSA/HSA?
Are there additional fees for tests or treatments associated with my Urgent Care and/or Diagnostic Testing appointment?
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